SierraCRM – SugarCRM Workflow Experts
SierraCRM has been delivering CRM products and consulting services since 1996 when founder Bill Convis joined a small CRM company, Clarify, in San Jose to deliver developer tools and enhancements for Clarify. Clarify was one of the early CRM companies delivering a great CRM product that competed with Siebel, Vantive, and other CRM vendors.
In 2005, SierraCRM had officially incorporated in the beautiful foothills of North California. That year, SierraCRM joined the SugarCRM community and delivered a vertical version of SugarCRM for the mortgage banking market. This product, LenderCRM had three key enhancements built for it: Workflow, Campaign Management, and Intelligent Routing. In 2006, SierraCRM took all three key products built for LenderCRM and delivered standalone modules: Process Manager, Marketing Manager and Routing Manager, for each under SugarCRM 4.5 to better help SugarCRM CE users enhance their Sugar installations.
By 2007, SierraCRM created a community version of Process Manager and posted on SugarForge. Over 20,000 downloads of Process Manager CE since its initial release. That same year’s summer, SierraCRM was awarded Project of the Month for Process Manager CE. SierraCRM has continued to enhance all three products and in the summer of 2011, SierraCRM released Process Manager Enterprise which is a new product combining the best of all three products into one.