Turning Interactions into Profits
SierraCRM Testimonials
"I wanted to automate the creation of a series of tasks which needed to be done in a specific sequence every time a new instance of a custom module was created. Sort of a mini-project-manager template.
No other product I looked at had the flexibility and feature set of Process Manager Pro. I sent in a request to Bill who actually spent time on the phone with me to figure out how to do what I wanted to do with the PM Pro. I installed PM Pro, configured it as we discussed, including some custom scripting triggered from within PM Pro, and it is doing exactly what I wanted.
A great product, with a dedicated team behind it.
Thanks for making a product that lets me run the business the way I want to."
Richard Cantin, Executive Director, Wilfrid Laurier University, Canada January, 2012
“ SierraCRM was there every step of the way for us and ensured that their product was tailored to our needs. Even with a 3 hour time difference, they managed to provide us with the support we needed promptly and effectively"
Shawn Mims, Dunwell LLC February 2011
www.dunwell.com
“ Thank you SierraCRM, Process Manager is exactly what we needed, and your personalized support has been incredible."
Tracy, Farr Financials Nov 2010
“ We are closing more deals using SierraCRM’s suite of SugarCRM enhancements. When new leads come in via our website, SierraCRM’s Process Manager and Routing Manager get the new lead to the next available sales rep quickly and auto-respond to the new customer with a series of emails. Additionally, Process Manager auto-creates tasks and calls for the Sales Rep to do. With this efficient, automated workflow, we get moving quickly on new lead. As a result new business is up 15 %."
Eric Seidel, Web-Est
“We purchased Process Manager from SierraCRM and had an issue with running delayed stages on our server. SierraCRM was able to figure out what the problem was and provided a workaround to allow us to get up and running. Great product and outstanding customer support"
Marcelo Bagge-web.dk June 2010
“SugarCRM is a great CRM system, but with SierraCRM’s Process Manager, it takes CRM to a whole new level. We have multiple processes setup based on the life cycle of an insurance quote and process manager is always there handling the tasks and communications to our customers. The support delivered by SierraCRM was instrumental in helping us setup our CRM”
LTCTree
http://www.longtermcareinsurancetree.com
Ryan, Austin, TX
SierraCRM has not only helped me automate my marketing systems, but has helped automate my delivery systems for existing clients. This one feature increased my profitability on that service line by over 50%. On top of that, the support is great! 2009
M. J. Evans, Ph.D. - Owner of The Gaian Group
Thank you very much, with your outstanding customer support and tutorials, our Process Manager works correctly.
Your support service is very good. 2009
José Ramón Pazos
Thank you so much for your outstanding product and support.
I have been very eager to make it work, because it really changes my life. It is the most important piece of software I have bought in a very long time. 2009
Kristian Sogaard
SugarCRM is nothing more than a glorified Account Management system without Process Manager and Marketing Manager. I run my business on SugarCRM with Process Manager. 2009
Allen Baker
Baker Enterprises, Inc.
