SierraCRM Support
Reaching out to help you!

SierraCRM prides itself in offering world class customer service and support.

SierraCRM's Customer Service and Support is well known amongst the SugerCRM community as world class.  Registered users of our products often consider us as extensions of their IT departments. SierraCRM has over 20 years combined experience in all aspects of software support.

With the purchase of Process Manager Professional, you are entitled to:

• Full product support either via email or phone
• 24 hour or less response (normal business hours) to emails sent to SierraCRM
• Access to SierraCRM's Product Support Forum
• And continuously updated FAQ and product updates

Email support: Send all questions to support@sierracrm.com
Phone Support: Call 530-272-3064, 8AM-5PM Mon-Fri PST


Videos- Check out our Demos page to help you understand the process of setting up and building your work flow in SugarCRM.

Blog-  Our company blog will keep you up to date with our current development.  We also post information about up coming events.

@sierracrm.com  on Twitter- Follow us on Twitter (also posted on our Blog) to see what we are working on!

Forum- Post questions and see what other users are doing with Process Manager.  We review comments here for future product enhancements!  Come join the conversation!

 
Process Manager Community Edition:

In addition to full support for our paying customers, SierraCRM also offers support for Process Manager Community Edition. Please submit your questions on the SugarForge forums such that all Sugar Community can take advantage of the thread post.


SugarCRM Formus at: http://www.sugarcrm.com/forums/

You can download the latest release of the Community Edition of Process Manager at: SugarForge

http://www.sugarforge.org/frs/?group_id=405

Customers can also send questions about Process Manager CE to support@sierracrm.com