Upgrading from one version of Amdocs to the next is a simple process. Amdocs Engineering has done an outstanding job of developing upgrade scripts that verify your data and customizations are preserved.

Upgrade Path – The following table indicates the upgrade path starting with Clarify CeFO 10.1

 When you choose SierraCRM as your partner in your Amdocs upgrade, we will work with you in the following tasks:

• Review your current Database Schema and verify all customizations have been entered correctly.
  • Check, document, and fix any incorrect entries
  • Document any Views that are not included in the schema
  • Document any triggers
• Build a development system that is based on your current production system and apply the corrected Schema
  • Run ddcomp to apply this schema
• Run the first upgrade script
  • Review all logs to verify no issues present in the first upgrade step
• Classic Client Merge
  • In a Classic to Classic upgrade – merge the custom forms
  • Verify merged forms work in upgraded database
• Run the second upgrade
  • Merge custom forms and verify
  • Review logs
• Run the final upgrade to Amdocs 7.5
• Document and test all integrations as each upgrade is completed
  • Upgrade Tuxedo where appropriate
    • Verify Flexible Deployment with new Tuxedo UBBCONFIG
  • Upgrade Weblogic where appropriate
  • Verify integrations via Amdocs Integration Gateway
• Repeat above process and document entire upgrade process
• Test – Test - Test

Please contact us for further information: salesteam@sierracrm.com