Turning Interactions into Profits
Process Manager
Take your SugarCRM deployment to a new level with SierraCRM's suite of award winning enhancements:
A robust workflow engine that can automate tasks across the entire customer life cycle. Automatically Send Emails, Schedule Calls or Tasks, Schedule Meetings or call your own custom php scripts. These tasks can be set to run immediately or queued up to run in the future. Engage the entire Sales and Support organization in servicing your customers in the best possible way.
Marketing Manager
An easy to use Marketing Campaign module that can automate your daily, weekly, or monthly communications to your customers and/or to employees of your company. Setup simple campaigns such as a daily Birthday Campaign to more complex campaigns in which your sales organizations are informed of sales opportunities that need to be close that week.
Routing Manager
Automate the routing of new or modified objects in Sugar with Routing Manager. Assign leads, contacts, cases, opportunities, or accounts directly to individual users based on attributes of the object. Setup Round Robin distribution to equally distribute objects amongst your Sales or Support staff.
Training Services:
SugarCRM - AmdocsCRM Consulting and Training
Maximizing the value of your CRM investment is the primary goal once you have deployed SugarCRM or AmdocsCRM. At SierraCRM, our world-class services organization can serve as your dedicated implementation and training experts. Implementation Services Include:
Full courses with extensive labs for all Amdocs Products including:
- Support, Sales, CIM and Admin fundamentals
- Datamodeling
- Smart Client Development
- Application Server Programming
- Many others
